Business Excellence    
Quality Process enables an organization to continually improve its product quality, productivity, predictability and cycle time. These translate into direct benefits for customers, in terms of reduction of total cost of ownership, reduction of time-to-market and enhancement of service levels to their own end-clients. AG Technologies is dedicated to client satisfaction through its value driven engagement model and its service quality.

AG Technologies achieves CMMI SE/SW Level 5 Assessment within three years of operations

India - July 2005: AG Technologies, an India based leading Business and Technology Solutions provider with its Global Delivery Center based out of Mumbai, India announced that it has been successfully assessed at SEI-CMMI Level 5. The Carnegie Mellon University Software Engineering Institute's (SEI) Maturity Level 5 signifies the highest process maturity of an organization, based on Capability Maturity Model Integration (SEI CMMI) framework.

Dr. Vivek Pandey, COO of AG Technologies said, "With this achievement AG Technologies has become one of the very few software services firms globally to achieve CMMI Level 5. By achieving this level of maturity in development and delivery processes at AG Technologies, we have established ourselves as a strong player in the Software Development and Maintenance Services & ERP related Services, Systems Integration, and Outsourcing market place."

Adoption of CMMI framework demonstrates AG Technologies strong commitment to maintain the highest quality standards and successfully deliver measurable business benefits to its clients. AG Technologies's Quality journey has been a manifestation of corporate vision, commitment and customer focus. CMMI marks an important milestone in this journey," said Anish Goenka, Managing Director. "AG Technologies's CMMI assessment comes just two years after its ISO 9001 certification, and within three years of starting operations at Mumbai GDC. Further, we decided to aim for Level 5 assessment at the first instance, without opting for the comparatively easier Level 3 or Level 4 assessment first. Our next step is to further leverage our processes for Six Sigma" said Dr Vivek Pandey, who spearheaded the CMMI initiative in the company.

The CMMI assessment for AG Technologies was conducted by Hitesh Sanghvi, an SEI authorized SCAMPI Lead Appraiser, and Executive Vice President, Cunix Infotech Pvt Ltd. In addition to using strong quality practices to help deliver solutions its clients, AG Technologies plans to leverage its quality expertise to develop a new CMMI-based Quality consulting practice focused on helping other organizations achieve high levels of process maturity. This service will be offered to our clients globally and will encompass training, consulting and assessments.

About AG Technologies Pvt. Ltd.

AG Technologies Pvt. Ltd. is a premier end-to-end solution provider in Microsoft technologies and SAP and is headquartered in India with global offices in New York (headquarters), New Jersey and development center in India. The focus is delivering high quality, cost effective solutions in two practices, SAP and Microsoft. AG Technologies provides implementation and support services in all areas of Microsoft, SAP, and related technologies.

AG Technologies now specifically offer the following services in Europe, UK, the US, China and India:

  • SAP ERP Implementation and Template Rollout and Localization for India
  • SAP Functional and Technical Audit
  • SAP Archiving and Migration
  • SAP Post Go-Live Support Services, SAP Upgrades and Unicode conversion
  • Microsoft Off shore development (Sharepoint, .NET, SQL-Server, Biztalk ...)
About SEI

The Carnegie Mellon ® Software Engineering Institute (SEI) is a federally funded research and development center in US. The SEI works actively on software engineering principles and practices, and has contributed significantly in the areas of software engineering, computer security, and process improvement. As part of Carnegie Mellon University, which is well known for its highly rated programs in computer science and engineering, the SEI operates at the leading edge of technical innovation. The SEI works closely with defense and government organizations, industry, and academia to continually improve software-intensive systems. SEI's core purpose is to help organizations improve their software engineering capabilities and to develop or acquire the right software, defect free, within budget and on time, every time.

AG Technologies achieves ISO 27001 Information Security Management System Certification

India - July 2007: AG Technologies, an India based leading Business and Technology Solutions provider with its Global Delivery Center based out of Mumbai, India announced that it has been successfully certified to ISO 27001 Information Security Management System standards.With a Business management system that is well established and fully embedded within the organization, AG Technologies has achieved certification to the internationally recognized standards ISO 27001, confirming it as one of the leaders in its field.

This independent assessment was conducted by the BSI, a leading Certification Body, and demonstrates AG Technologies’s commitment to customer service and quality in delivery and keeping its data, staff and premises secure.

ISO 27001 is the internationally recognized Information Security Management Standard that proves an organisation’s commitment to the security of its customer, employee and shareholder’s information. With ISO 27001 now in place, AG Technologies is able to minimise risks to potential data security breaches and reduce errors and costs, while demonstrating credibility and trust. ISO 9001 was first introduced in 2002 and requires an organisation to demonstrate that its business activity is in order and that it has a Quality Management System in place to ensure consistency and improvement. This should then lead to high levels of performance and customer satisfaction. Certified with ISO 9001, AG Technologies has showed its commitment to ongoing improvement and will continue to be assessed to ensure progress is being maintained. AG Technologies has shown that it provides good services to its customers, ensuring reliability and controlled processes, which in turn means lower costs for its customers.

Dr Vivek Pandey, COO of AG Technologies said, “We’re particularly pleased to have achieved certification for ISO 270001 standards as they underline the commitment to our customers and our focus on quality. This recognition demonstrates that we are able provide a quality solution from quotation to delivery”. He added that ISO 27001 certification will provide adequate confidence to global clients and provide several benefits include Proven data security, Operational excellence, Reduced risk of potential data security breaches, Reduced errors and costs, Increased business profitability, Employee engagement.

AG Technologies is a software and service provider in over 8 countries. It has been providing enterprise wide solutions for insurance companies, banks, manufacturing, Pharmaceutical, trading, and other financial institutions for two decades.

About AG Technologies Pvt. Ltd.

AG Technologies Pvt. Ltd. is a premier end-to-end solution provider in Microsoft technologies and SAP and is headquartered in India with global offices in New York (headquarters), New Jersey and development center in India. The focus is delivering high quality, cost effective solutions in two practices, SAP and Microsoft. AG Technologies provides implementation and support services in all areas of Microsoft, SAP, and related technologies.

AG Technologies now specifically offer the following services in Europe, UK, the US, China and India:

  • SAP ERP Implementation and Template Rollout and Localization for India
  • SAP Functional and Technical Audit
  • SAP Archiving and Migration
  • SAP Post Go-Live Support Services, SAP Upgrades and Unicode conversion
  • Microsoft Off shore development (Sharepoint, .NET, SQL-Server, Biztalk ...)
About BSI

BSI is the business standards company that helps organizations all over the world make excellence a habit. For more than a century we have been challenging mediocrity and complacency to help embed excellence into the way people and products work. That means showing businesses how to improve performance, reduce risk and achieve sustainable growth. As a global leader in helping organizations improve, our clients range from high profile brands to small, local companies in 182 countries worldwide.

AG Technologies achieves ISO 9001 Quality Management System Certification

India - July 2002: AG Technologies, an India based leading Business and Technology Solutions provider with its Global Delivery Center based out of Mumbai, India, proudly announces its certification for ISO 9001 after an extensive audit of the company’s internal operations. This ISO 9001 Quality Management System certification demonstrates AG Technologies compliance with strict quality management principles within its software business.

“Achieving ISO 9001:2008 certification spotlights AG Technologies’s structured and systematic approach to the design, development, implementation and servicing of our Software solutions and ERP Implementation Practices,” said Dr Vivek Pandey, Chief Operations Officer. “AG Technologies has been building software solutions that reflect the best practices outlined in ISO quality standards and implementing those solutions into clients’ organizations. Our customers value quality and dedicate resources to proactively managing it. This achievement attests that Pilgrim has this same dedication to quality.”

AG Technologies leverages its AIMS principles to automate key elements of its own corporate quality management program and streamlines numerous quality management processes, including those for managing audits, CAPAs, complaints, nonconformities, inspections, suppliers, changes, documents and training certifications.

RINA SERVICES S.p.A., an internationally accredited certification body, audited the quality management system at AG Technologies and certified AG Technologies in accordance with ISO 9001. Dr Vivek Pandey said that ISO 9001 certification will provide adequate confidence to global clients and provide several benefits include Streamlined procedures, Consistency to service delivery, Reduced cost and rework, Improved management practices, Enhanced status, Competitive advantage and Reduced insurance premiums.

About AG Technologies Pvt. Ltd.

AG Technologies Pvt. Ltd. is a premier end-to-end solution provider in Microsoft technologies and SAP and is headquartered in India with global offices in New York (headquarters), New Jersey and development center in India. The focus is delivering high quality, cost effective solutions in two practices, SAP and Microsoft. AG Technologies provides implementation and support services in all areas of Microsoft, SAP, and related technologies.

AG Technologies now specifically offer the following services in Europe, UK, the US, China and India:

  • SAP ERP Implementation and Template Rollout and Localization for India
  • SAP Functional and Technical Audit
  • SAP Archiving and Migration
  • SAP Post Go-Live Support Services, SAP Upgrades and Unicode conversion
  • Microsoft Off shore development (Sharepoint, .NET, SQL-Server, Biztalk ...)
About RINA SERVICES S.p.A.

RINA SERVICES S.p.A. is the RINA company that delivers services of classification, certification, testing and inspection (TIC Services) to guarantee excellence to organisations in the marine, environment and energy, infrastructures, transport and logistics, quality and safety and agri-food sectors. As a result of our ongoing investments in R&D and training, we have consolidated exceptional skills in certifying management systems, products, installations and personnel for companies of all sizes operating anywhere in the world, at the same time developing our core business of ship classification and certification.

As third-party, independent company, we deliver our services in full compliance with the principles of professional ethics, transparency, confidentiality and social accountability. RINA is one of the founders of IACS (International Association of Classification Societies), that since 1968 makes a unique contribution to maritime safety and regulation through technical activities, compliance verification, research and development. As a guarantee of the value of our certifications and assessments, we have acquired extensive accreditation issued by international, EC and national accreditation societies/organisations, including: ACCREDIA, ANAB, INMETRO, NABCB, SAAS, ISPRA, EMAS, UNFCCC, ANSF and relevant Ministries.

We are a member of the Board of Directors of the International Confederation of inspection and certification organizations (CEOC), of the Italian association of certification, inspection, testing and calibration societies (CONFORMA) and of the federation for Italian certification of company quality systems (CISQ), which represent the main certification companies in Italy. Lastly, through CISQ, we have endorsed the multilateral agreement of The International Certification Network (IQNet), the largest international certification network for quality, environment and safety management systems.

 
 
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