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Process Model
Escalation Mechanism
Project Inter Group
Quality - Escalation Mechanism  


Escalation Mechanism:

IRB - Independent Review Board

  • IRB members allocated for review of the work product through out the project life cycle.

  • IRB Members allocated independently review the work product and prepare the review note.

  • The IRB meeting is conveyed in which an Author, Recorder, Moderator, and Technical Reviewers, SEPG Member attend.

  • The Review comments are discussed and debated and amongst the participants .

  • Review Team member ensure that author closes all the review comments discussed in the meeting .

  • Review team member ensure that the defect database is updated.

ITB - Independent Testing Board

  • ITB member is allocated to project right from the requirement phase.

  • ITB member review the respective work product in different phase of development and prepare the test plans .

  • ITB member Execute these test case.

  • ITB member Publish the defect report and update the defect database.

  • ITB member Ensure that the bugs are fixed prior to release of the product.

SEPG - Software Engineering Process Group

  • Review effectiveness of organization and project defined software Processes.

  • Increase employee participation in Process Improvement Activities (>71%).

  • Impart Training on existing, revised and new software engineering Processes
    - Process Compliance Index > 88%) .

  • Review Process Improvement Proposals (PIP)/Change Requests (CR) and incorporating the approved PIP/CR (s) in QMS
    - 145 Accepted/ 178 Request (Acceptance =81.46%) in year 2001-2002
    - MTTR -15 -20 Working Days.

  • Pilot, evaluate and institutionalize the best methods and processes in projects.