AG Technologies offers dedicated support services where you can be assured of utilizing SAP Business one to the core. We take our commitment to your satisfaction seriously by offering prompt, accessible support when and where you need it.
Our help desk is staffed by software consultants who are available to troubleshoot issues on-site, over the phone and online to provide rapid and efficient problem resolution. We provide post implementation support and are very flexible in customizing our support offerings in order to cater to different customer needs.
Our Technical support services include:
- Centralized maintenance and support services
- 24×7 support
- Management of service levels through well-defined metrics
- High standards of quality through process driven management
- Remote application support and administration services
- Application maintenance and support
- Server administration and support
- Online SAP portals and SAP documentation
- Help from SAP Support Team