Support    
AG Technologies offers dedicated support services where you can be assured of utilizing SAP Business one to the core. We take our commitment to your satisfaction seriously by offering prompt, accessible support when and where you need it.

Our help desk is staffed by software consultants who are available to troubleshoot issues on-site, over the phone and online to provide rapid and efficient problem resolution. We provide post implementation support and are very flexible in customizing our support offerings in order to cater to different customer needs.

Our Technical support services include:
  • Centralized maintenance and support services
  • 24×7 support
  • Management of service levels through well-defined metrics
  • High standards of quality through process driven management
  • Remote application support and administration services
  • Application maintenance and support
  • Server administration and support
  • Online SAP portals and SAP documentation
  • Help from SAP Support Team
 
 
Implementation
Customization
 
     

Success Stories

 
SAP B1 AMS for a Turnkey Solution Co.

Post-production support enabling the proper functioning of the SAP system & Issue related to Data transfer to PO module, Tax in PLD, Changes in Purchase Order PLD ...

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SAP B1 AMS for an Information Technology Co.

Support for Configuration of CST in PLD for Purchase Order and Sales Order, Optimization and process improvement in existing system, Configuration of TDS issue from WebEx to Citixsys...

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SAP B1 AMS for Trading and Service Co.

Support function which involved managing the customized configuration, enhancements, change requests and Maintenance, templates and uploading of Price Lists, Minimum Inventory in Warehouse...

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