You have multiple touchpoints such as company dealers, retailers, franchises, etc. When the performance quality given to Distributors is high, automatically the performance received to your end customer increases. You would have heard various complaints such as.
No proper target setting platform, Lack of end-to-end visibility of order pipeline, almost no visibility on Live inventory status, cumbersome payment process, and many more.
The challenges faced by you have a real chance of being fixed and it starts by asking a simple question: Do we have a dealer and Distributor management system? and if yes. Is it really solving my problem.
How Does an Inefficient Dealer and Distributor Management System Look Like?
1. Inefficient Processes
Your order request, service request, complaints are entered manually. Your employees are still using Phones / Emails to communicate with dealers and distributor networks. Adding up the manual entries to the system causing costly errors.
2. No Visibility
A very big contributor to inefficiency is the absence of pro-activeness in dealer forecasts. If there is no visibility in Stock present at distributor and dealer locations, there is a direct business impact on you.
3. Non-Existent Reporting
You constantly have to strive hard to coordinate with your distributors and dealers for data and most of your time is being spent on this.
Spending valuable time on non-value processes such as data collection and reporting makes you inefficient.
10 Important Points for the Dealer & Distributor Management Portal
It provides AI-based predictive insights on what, when, who to Sell
It allows managers to download rich reports detailing the performance of their teams
It actively manages Target Setting, Order Taking, Inventory taking, Beat Plan and leave employee’s to focus on critical matters
It collects Orders, Payments, essential customer information, such as name, email ID, contact number, address, etc.
It handles Supply chain operations, thereby allowing employees to perform functions that require human ingenuity
Scheme Promotions can be made using a single platform
It sends timely reminders, notifications, and emails to customers on the email list
Modern Distributor and Dealer Management solution can be easily integrated with any existing ERP in the system
It manages all finance and accounting activities and submits detailed reports on a quarterly/monthly/half-yearly/annual basis
It provides a solid logical framework that enables managers to base their decisions on
Summary
Modern Dealer & Distribution System is essential to remain competitive in business. Leveraging AI becomes a must to attain a high functioning supply chain operation, especially when you have a vast network of Stakeholders.
The performance received by your end-user should be high and this can only happen when performance to dealers and distributors is extremely high.
Are you searching for the next generation Dealer and Distributor Management solution to make your business efficient and to better deal with your customers? We can help you at AG Tech.
We are home to time-tested and world-class solutions for your industry that will solidify your business fundamentals and enable you to build a customer-centric organization.